CUSTOMER EXPERIENCE ÖKODORF BRODOWIN
"Tourbosoft is our clear recommendation for logistics in the organic box industry."
Why Ökodorf Brodowin relies on Tourbosoft to complement its PC-Gärtner ERP system – and how empty container management also runs smoothly
„I don't know how other organic farms can work without Tourbosoft. We are extremely satisfied with the tailor-made solutions for our industry.“
Rainer Herrmann, Head of Delivery Service Ökodorf Brodowin
in Eberswalde, Brandenburg
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We are setting new standards with our smart logistics
At Ökodorf Brodowin, the efficient and punctual delivery of fresh organic products is at the heart of our work. Since introducing Tourbosoft's logistics software, our daily work and customer service have improved significantly.
The route planning software enables us to plan routes for our transporters and delivery bikes more precisely and quickly. It covers everything from fixed delivery areas to automatic planning. Data flows seamlessly between our ERP system PC-Gärtner and Tourbosoft. Thanks to the driver app, fleet tracking, delivery notifications, and customer delivery tracking, we have a transparent and smooth process.
Tourbosoft is an indispensable partner for us and exactly the right solution for our farm.
Managing our returnable goods with Tourbosoft is a key element in our daily operations. By simply scanning the barcode on our green crates directly at the customer's premises, our drivers ensure that the crates are accurately assigned. Using the app, they immediately record which empty goods are being returned and in what quantities.
A delivery can quickly add up to deposit amounts of 60 euros, which must be reliably taken into account. This is exactly what the clearly structured, efficient process with Tourbosoft ensures. It gives drivers the assurance that all deposit goods are correctly recorded and customers the certainty that everything is handled transparently and traceably.
The data flows directly into our PC-Gärtner ERP system, which makes the entire process not only secure but also extremely efficient. This first-class solution is an indispensable advantage for all parties involved.
We offer seamless and secure empties processes from delivery to return
We are supported by experts and are extremely satisfied with Tourbosoft
Our collaboration with Tourbosoft goes back more than 15 years. The team not only understands the general requirements of our industry, but also the specific challenges we face every day as an organic food farm.
The support at Tourbosoft is particularly good—we always receive fast and competent help. This is crucial for us, because even the best system is of little use if you have to wait too long for help. At Tourbosoft, we have an expert at our side who provides us with immediate support whenever we have questions. In addition, our specific requirements have been integrated into the already feature-rich and well-designed software—tailored precisely to our needs.
Behind Tourbosoft is a great team that is open to further developments and implements them excellently. Tourbosoft is our clear recommendation for logistics in the organic box industry.
From order to delivery note:
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